21 Jun '17, 11am

STB & @MTI_Sg to conduct public consultation exercise on proposed amendments to Travel Agents Act and Regulations.

The review of the Travel Agents Act and Regulations is part of the Government’s continual efforts to strengthen the regulatory framework and facilitate a pro-business environment in the travel agents industry as well as enhance consumer protection1 . Senior Minister of State for Trade and Industry Ms Sim Ann said, “The majority of our travel agents are professional and conduct their businesses responsibly. But as the travel industry transforms and consumer expectations evolve, we need to update the regulatory framework to safeguard the interests of consumers and also ensure that the business environment allows travel agents to innovate and grow.” Key Proposed Amendments The proposed amendments include additional measures against industry malpractices to protect consumers from errant travel agents, and enhanced investigative and enforcement powers. We also propose to remove...

Full article: https://www.stb.gov.sg/news-and-publications/lists/newsro...

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