15 Apr '18, 6am

Caltex investigating incident involving pump attendant at Tampines petrol station

SINGAPORE: Chevron Singapore, the company that markets the Caltex brand here, said on Sunday (Apr 15) it was investigating an incident at one of its petrol stations in Tampines, after an account of it went viral on Facebook. The post, which was credited to a Ms Kelly Yeo, detailed how a customer had refused to pay S$135 for his petrol at the Caltex station in Tampines Avenue 8, because he said he had only requested S$10 worth. The attendant who conducted the petrol refill was summoned. "He explained that he had heard that it was a full tank refill but the customer immediately rebutted it," said Ms Yeo in the account, which was shared more than 3,000 times. "What happened next astonished me. Instead of creating a scene by engaging in an argument with the customer, the elderly pump attendant calmly informed the cashier to let the customer pay S$10 and he would personally abs...

Full article: https://www.channelnewsasia.com/news/singapore/caltex-inc...

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via @ChannelNewsAsia

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