Avoiding Consensus Overload: Seven Tips To Help Leaders Make Thoughtful, Yet Rapid Key Decisions
After OfficeMax’s first year, we’d actually grown nicely and were operating stores in Ohio, New York, and Michigan. Better yet, we’d done so with no real casualties and just a few wounds. In hindsight, the key to that first year’s success was our ability to make on-the-run decisions rather than conduct lengthy analysis that would have meant waiting weeks — if not months — before taking the next step. I was often forced to make decisions on the fly, even if I didn’t have as much information or understanding as I’d ideally like, and the dictator side of me was willing to take that risk. Along the way, I learned a few things that helped me make choices that were as smart and calculated as possible, given the circumstances.