03 Feb '11, 1pm

Thousands flock to gamble at integrated resorts

Thousands flock to gamble at integrated resorts

SINGAPORE: Thousands flocked to gamble at Singapore's two Integrated Resorts hoping that the start of the Year of the Rabbit would bring good luck and fortune. And it was all smooth going despite the crowds. Those who came to gamble at Resorts World Sentosa (RWS) did not have to wait long to enter the casino hall. Unlike last year, the queues this time were smooth flowing. The resort said it installed better signages, more queue poles and deployed additional manpower in and around its casino. RWS said some 500 of its staff from various departments volunteered to manage crowds during the holidays. "It's all hands on deck to ensure that our guests have nothing less than a good experience. We have what we call a Chinese New Year incentive whereby this is on top what they get for their overtime pay. I think this is a positive reinforcement, positive incentive for staff to come...

Full article: http://www.channelnewsasia.com/stories/singaporelocalnews...

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