M1 customer service sibei power.

Telco customer gets a 'rude' shock

M1 customer service sibei power.

ON WEDNESDAY, at around 3.35pm, I called the M1 customer service hotline 1627 to inquire about my mobile phone contract expiry. I asked the customer service officer if there were any vouchers to be given to customers for recontracting the mobile line. He asked me what plan I was using but I could not remember exactly. He then made a comment: "So do you remember what you ate for dinner yesterday?" I was shocked that he actually made that rude remark even though he said it was just a joke. This is the first time I have ever encountered such customer service. Seems like M1 does not value its customers.

Full article: http://www.straitstimes.com/STForum/OnlineStory/STIStory_...

Tweets

@8tails » 01 Oct '11, 4pm
[link] lOl!!! this is so funny!
@sgphonedeals » 01 Oct '11, 3pm
Seems like M1 does not value its customers [link]
@serwei » 01 Oct '11, 2pm
M1 strikes again! [link]
@amaretto_22 » 01 Oct '11, 1pm
Duno what to say.... Telco customer gets a 'rude' shock [link] (via ST iPhone App)
@don_alano » 01 Oct '11, 5am
Now its M1 - Telco customer gets a 'rude' shock [link]
@tobiascai » 01 Oct '11, 3am
RT @alexloganlee: M1 customer service sibei power. [link]
@alexloganlee » 01 Oct '11, 3am
M1 customer service sibei power. [link]
@lienajusni » 01 Oct '11, 1am
Wth? Pls tell me the bugger's no longer around. RT @pualdidan: Telco customer gets a 'rude' shock [link] - *sigh. Incompetency
@pualdidan » 30 Sep '11, 11pm
Telco customer gets a 'rude' shock [link] - *sigh. Incompetency
@lurvefriday » 01 Oct '11, 2am
Telco customer gets a 'rude' shock [link]