01 Nov '11, 1am

Qantas to cut fares in bid to win back passengers after flight grounding chaos: Paper

SYDNEY (REUTERS) - Australia's Qantas Airways is set to cut fares in an effort to win back customers after grounding its entire fleet for 48 hours in a deliberate tactic to gain the upper hand in a labour dispute, a newspaper said on Tuesday. Qantas caused international travel chaos last weekend, leaving almost 70,000 passengers stranded and angry, in a manoeuvre that succeeded in spurring local authorities to order a quick resolution to the long-running dispute. But the tactic hurt the Qantas brand, with many disrupted passengers vowing never to travel again with the airline and leaving it with a huge job to restore confidence as it prepares for the busy Christmas-New Year holiday season. 'Qantas will cut prices across its international and domestic network, offer grounded passengers special promotional deals, and take out one of the biggest national advertising campaigns...

Full article: http://www.straitstimes.com/BreakingNews/World/Story/STIS...

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