20 Feb '11, 11pm

Not all travel insurance is equal

THERE are numerous travel insurance companies and I had the unfortunate experience of choosing Chartis. Last December, my family and friends went on a two-week holiday to the United States. On our way back, our connecting flight to Singapore was cancelled. We were delayed by at least 15 hours and had to make frantic overseas calls to reschedule appointments and take an extra day off work. When we returned to Singapore, my brother wrote to Delta Airlines asking for documentation of the flight cancellation. The airline sent him a report stating that the flight was cancelled due to flight operations. The document also listed all 15 of us who were on the flight. In early January, we submitted the document to our respective travel insurers to apply for compensation. In the middle of January, my brother's party of four was compensated by MSIG and a friend's party of five was com...

Full article: http://www.todayonline.com/Voices/EDC110221-0000124/Not-a...

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