01 Dec '11, 7pm

SingTel (Best) Telcos should have options for customers to filter out SMS ads

When topping up my son's SingTel hi!Card last week, I was shocked to see that the card balance had dropped from $62.93 three months ago to $1.07. For the past few years, his phone usage cost around $3 to $5 every three months. I found out that some third-party services, such as for quizzes and mobile games, were added to his line. His SMS inbox had two messages seeking such subscriptions. In Primary Six, he was unaware that there is no free lunch in the world and did not know what the terms and conditions were when he replied to the SMSes. These were services with daily charges. I am writing to red-flag these services to all parents whose children carry a mobile phone. And I suggest that the telcos have options for customers, especially students and the elderly, to filter out SMS advertisements.

Full article: http://www.todayonline.com/Voices/EDC111202-0000006/Telco...

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