10 Dec '11, 1am

Taxi service lapses: 5 firms fined more than $100k

Taxi service lapses: 5 firms fined more than $100k

The Land Transport Authority (LTA) also disclosed to The Straits Times the fines dealt to four other taxi operators: ComfortDelGro ($20,465), CityCab ($6,948), Prime Taxi ($21,462) and SMRT ($7,851). -- ST PHOTO: ALPHONSUS CHERN By Maria Almenoar, Transport Correspondent Taxi operators have been fined a total of more than $100,000 for failing to meet service standards between January and August. Being unable to match at least 90 per cent of call bookings with taxis was their main shortfall; smaller taxi operators - with fewer than 1,000 taxis - must meet a target of at least 70 per cent. Smart Taxis, which has a fleet of 714 light green taxis, was hit with the highest penalty for the period - a fine of $46,643 for not meeting service standards on 49 occasions. Related Links TAXI SERVICE STANDARDS The Land Transport Authority (LTA) also disclosed to The Straits Times the fi...

Full article: http://www.straitstimes.com/The-Big-Story/The-Big-Story-3...

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