15 Dec '11, 11pm

SMRT says sorry for 'income opportunity' message to taxi drivers

SMRT has apologised for a message it broadcast to its fleet of taxis on Thursday amid the chaos on the subway system. The message, which flashed on its taxi drivers' screens at about 8pm, read: 'Income opportunity. Dear partners, there is a breakdown in our MRT train services from Bishan MRT to Marina Bay MRT stretch of stations.' A photo of the screen - presumably taken by a taxi passenger - soon appeared on social networking site Twitter and spread online, drawing sharp criticism. 'Bad enough they are raising taxi fares, now they want to cash in on an event that is their fault to begin with,' said sales assistant Candice Tan, 24, one of the many who tweeted about it. Attempts to contact the photographer were unsuccessful. The message, presumably sent by SMRT call centrestaff, would have reached all 3,100 taxis in its fleet. An SMRT spokesman said on Thursday night: 'We a...

Full article: http://www.straitstimes.com/The-Big-Story/The-Big-Story-3...

Tweets

SMRT says sorry for 'income opportunity' alert ...

sg.news.yahoo.com 16 Dec '11, 4am

This is outrageous. SMRT announced that affected commuters could refund their fares within 3days. The fact is that for suc...

SMRT apologises for \\"income opportunity\\" message

SMRT apologises for \\"income opportunity\\" me...

channelnewsasia.com 16 Dec '11, 9am

SINGAPORE : SMRT has admitted that it was a "very bad mistake" to send out an "insensitive" message alert about the train ...

Profiting from #MRT breakdown? #Outrage over '#income #opportunity' message to cabbies

Profiting from #MRT breakdown? #Outrage over '#...

singaporeseen.stomp.com.sg 16 Dec '11, 2am

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