16 Dec '11, 9am

SMRT CEO apologises for 5-hour MRT train breakdown (via ST iPhone App)

SMRT chief executive Saw Phaik Hwa apologised to commuters affected by Thursday's five-hour long disruption on the North South Line.-- ST PHOTO: NEO XIAO BIN By Royston Sim SMRT chief executive Saw Phaik Hwa apologised to commuters affected by Thursday's five-hour long disruption on the North South Line. Speaking to reporters at a press conference on Friday afternoon, Ms Saw said: 'We are very sorry that this happened.' She promised that SMRT would spare no effort to prevent a recurrence of Thursday's incident. She also said it was very important that SMRT improve its incident management plans and crowd management. Some 127,000 commuters were affected by yesterday's disruptions. Read also: 2 women caught in train breakdown discharged from hospital Passengers not worried despite Thursday's MRT breakdown MRT breakdown chaos leaves thousands stranded SMRT says sorry for 'inco...

Full article: http://www.straitstimes.com/The-Big-Story/The-Big-Story-3...

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SMRT CEO apologises for 5-hour MRT train breakdown

straitstimes.com 16 Dec '11, 7am

SMRT chief executive Saw Phaik Hwa apologised to commuters affected by Thursday's five-hour long disruption on the North S...

SMRT CEO apologises for train disruption

SMRT CEO apologises for train disruption

channelnewsasia.com 16 Dec '11, 7am

SINGAPORE: SMRT CEO Saw Phaik Hwa on Friday offered her sincere apologies to all MRT commuters affected by the five-hour b...

SMRT breakdown again?

SMRT breakdown again?

channelnewsasia.com 16 Dec '11, 11pm

SINGAPORE: SMRT said southbound train services from Toa Payoh to Marina Bay stations were disrupted Saturday morning -- tw...

MRT breakdown: Damaged power rail the cause, says SMRT (via ST iPhone App)

MRT breakdown: Damaged power rail the cause, sa...

straitstimes.com 16 Dec '11, 12am

Commuters being guided out of a tunnel yesterday at Dhoby Ghaut MRT station by SMRT staff. They had been on board a train ...

MRT breakdown: Don't break the windows, says SMRT

MRT breakdown: Don't break the windows, says SMRT

straitstimes.com 17 Dec '11, 1am

If you are stuck inside a train, never smash the windows or force the doors open. -- PHOTO: TWITTER If you are stuck insid...

MRT breakdown: Stuck on a dark train in a tunnel

MRT breakdown: Stuck on a dark train in a tunnel

straitstimes.com 16 Dec '11, 1am

An affected commuter sits in a pitch-black train. -- PHOTO: ST READER/OH SHU FEN By Lin Zhaowei Marketing assistant Oh Shu...

(ST) MRT breakdown: Lui Tuck Yew disappointed w...

straitstimes.com 16 Dec '11, 4pm

Transport Minister Lui Tuck Yew (above) expressed disappointment with how SMRT handled Thursday's massive shutdown, callin...

It's like magic how ST finds happy customers ab...

straitstimes.com 16 Dec '11, 2am

The Straits Times checks on north-bound trains along the North-South line between 7am and 9am on Friday morning showed the...

MRT train breakdown - passing the buck

tankinlian.blogspot.com 18 Dec '11, 7am

At Woodland Station, building contrators are very busy to convert empty space into shop/vendor units. Rental income is mor...

SMRT admits it could've done much better communicating with passengers during Thursday's 5-hour breakdown

SMRT admits it could've done much better commun...

straitstimes.com 17 Dec '11, 1am

An SMRT staff member at City Hall station directing commuters to alternative transport to get to their destinations on Thu...

so #smrt is saying that the whole train of people are liars???

so #smrt is saying that the whole train of peop...

straitstimes.com 17 Dec '11, 1am

Passengers affected by Thursday's train breakdown should not have been gasping for air or been plunged into darkness even ...

Train services on north-south line back to norm...

straitstimes.com 16 Dec '11, 2am

Train services on the north-south line were back to normal on Friday morning after a five hour disruption on Thursday nigh...

MRT breakdown chaos leaves thousands stranded

MRT breakdown chaos leaves thousands stranded

straitstimes.com 16 Dec '11, 12am

'I was supposed to have dinner with my family and catch a movie in Ang Mo Kio but now they have gone ahead without me. I t...

Who was the hero who smashed SMRT train window yesterday during the breakdown? #SMRT #SMRTruinsLives

Who was the hero who smashed SMRT train window ...

alvinology.com 16 Dec '11, 8am

smrt angry bird smashed window , smrt circle line , smrt circle line breakdown , smrt fail , smrt insurance agent smashed ...

MRT breakdown: Instant tweets, posts play key role (via ST iPhone App)

MRT breakdown: Instant tweets, posts play key r...

straitstimes.com 17 Dec '11, 1am

A photo of passengers on a train that stalled between City Hall and Dhoby Ghaut stations on Thursday evening, taken by ban...