17 Dec '11, 1am

Voices: Fines for transport operators should be channeled to commuters

THE breakdown on the North-South Line was the biggest Mass Rapid Transit hiccup so far. As with previous breakdowns, the Land Transport Authority may probably fine SMRT Corporation. The question is, where do the fines go? These monies should be channelled to improve services or functions of the transport providers or to commuters, who have been greatly inconvenienced by the hiccups. We are aware that problems will happen, no matter how much precautions are taken. But fining transport providers does not give redress to paying passengers whereas LTA would consider it a reprimand and job done. While I do not take public transport, I feel that more could be done for those who have responded to the country's call for its people to use public transport and to recover their trust in the system.

Full article: http://www.todayonline.com/Voices/EDC111217-0000055/Chann...

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