17 Dec '11, 1am

MRT breakdown: Don't break the windows, says SMRT

MRT breakdown: Don't break the windows, says SMRT

If you are stuck inside a train, never smash the windows or force the doors open. -- PHOTO: TWITTER If you are stuck inside a train, never smash the windows or force the doors open. Stay calm and wait for help. This was the advice from SMRT, a day after a massive service disruption led to about 4,000 commuters being stuck in trains that had stalled. One frustrated commuter used a fire extinguisher to smash the glass on the door. He should not have done so but considering the situation, he will not be penalised, SMRT officials said. Senior vice-president for communications and services, Mr Goh Chee Kong, said that in the event of a power failure, there is a back-up system that will activate emergency lights within the carriages and provide ventilation. If commuters have to disembark from the trains onto the tracks, the power supply will be cut off and staff deployed to guid...

Full article: http://www.straitstimes.com/The-Big-Story/The-Big-Story-3...

Tweets

SMRT breakdown again?

SMRT breakdown again?

channelnewsasia.com 16 Dec '11, 11pm

SINGAPORE: SMRT said southbound train services from Toa Payoh to Marina Bay stations were disrupted Saturday morning -- tw...

so #smrt is saying that the whole train of people are liars???

so #smrt is saying that the whole train of peop...

straitstimes.com 17 Dec '11, 1am

Passengers affected by Thursday's train breakdown should not have been gasping for air or been plunged into darkness even ...

SMRT CEO apologises for 5-hour MRT train breakd...

straitstimes.com 16 Dec '11, 9am

SMRT chief executive Saw Phaik Hwa apologised to commuters affected by Thursday's five-hour long disruption on the North S...

MRT breakdown: Damaged power rail the cause, says SMRT (via ST iPhone App)

MRT breakdown: Damaged power rail the cause, sa...

straitstimes.com 16 Dec '11, 12am

Commuters being guided out of a tunnel yesterday at Dhoby Ghaut MRT station by SMRT staff. They had been on board a train ...

SMRT CEO apologises for 5-hour MRT train breakdown

straitstimes.com 16 Dec '11, 7am

SMRT chief executive Saw Phaik Hwa apologised to commuters affected by Thursday's five-hour long disruption on the North S...

SMRT CEO apologises for train disruption

SMRT CEO apologises for train disruption

channelnewsasia.com 16 Dec '11, 7am

SINGAPORE: SMRT CEO Saw Phaik Hwa on Friday offered her sincere apologies to all MRT commuters affected by the five-hour b...

(ST) MRT breakdown: Lui Tuck Yew disappointed w...

straitstimes.com 16 Dec '11, 4pm

Transport Minister Lui Tuck Yew (above) expressed disappointment with how SMRT handled Thursday's massive shutdown, callin...

SMRT admits it could've done much better communicating with passengers during Thursday's 5-hour breakdown

SMRT admits it could've done much better commun...

straitstimes.com 17 Dec '11, 1am

An SMRT staff member at City Hall station directing commuters to alternative transport to get to their destinations on Thu...

MRT train breakdown - passing the buck

tankinlian.blogspot.com 18 Dec '11, 7am

At Woodland Station, building contrators are very busy to convert empty space into shop/vendor units. Rental income is mor...

It's like magic how ST finds happy customers ab...

straitstimes.com 16 Dec '11, 2am

The Straits Times checks on north-bound trains along the North-South line between 7am and 9am on Friday morning showed the...

MRT breakdown: Instant tweets, posts play key role (via ST iPhone App)

MRT breakdown: Instant tweets, posts play key r...

straitstimes.com 17 Dec '11, 1am

A photo of passengers on a train that stalled between City Hall and Dhoby Ghaut stations on Thursday evening, taken by ban...

MRT breakdown: Lui Tuck Yew disappointed with SMRT

straitstimes.com 16 Dec '11, 2pm

Transport Minister Lui Tuck Yew (above) expressed disappointment with how SMRT handled Thursday's massive shutdown, callin...

SNA - SMRT: Opportunity for SMRT taxis to make money when train services break down

SNA - SMRT: Opportunity for SMRT taxis to make ...

MRT commuters riled by SMRT CEO Saw Phaik Hwa's latest comments SGtrains forum SMRT chief executive Saw Phaik Hwa's latest...

MRT breakdown chaos leaves thousands stranded

MRT breakdown chaos leaves thousands stranded

straitstimes.com 16 Dec '11, 12am

'I was supposed to have dinner with my family and catch a movie in Ang Mo Kio but now they have gone ahead without me. I t...

Train services on north-south line back to norm...

straitstimes.com 16 Dec '11, 2am

Train services on the north-south line were back to normal on Friday morning after a five hour disruption on Thursday nigh...