17 Dec '11, 2am

SMRT admits to being unprepared for N-S Line breakdown, vows to make sure it won't happen again

SMRT admits to being unprepared for N-S Line breakdown, vows to make sure it won't happen again

THEY were simply not prepared for an emergency of this scale. Thursday's train service disruption has never happened before. Neither did SMRT foresee it happening. SMRT chief executive Saw Phaik Hwa admitted as much yesterday and vowed that all energy was being diverted to "ensure that it doesn't happen again". Read the full story in The New Paper today (Dec 17).

Full article: http://www.tnp.sg/content/smrt-no-effort-spared-make-sure...

Tweets

SMRT admits it could've done much better communicating with passengers during Thursday's 5-hour breakdown

SMRT admits it could've done much better commun...

straitstimes.com 17 Dec '11, 1am

An SMRT staff member at City Hall station directing commuters to alternative transport to get to their destinations on Thu...

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straitstimes.com 16 Dec '11, 4pm

Transport Minister Lui Tuck Yew (above) expressed disappointment with how SMRT handled Thursday's massive shutdown, callin...

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alvinology.com 16 Dec '11, 8am

smrt angry bird smashed window , smrt circle line , smrt circle line breakdown , smrt fail , smrt insurance agent smashed ...

MRT breakdown: Don't break the windows, says SMRT

MRT breakdown: Don't break the windows, says SMRT

straitstimes.com 17 Dec '11, 1am

If you are stuck inside a train, never smash the windows or force the doors open. -- PHOTO: TWITTER If you are stuck insid...

SMRT CEO would "seriously consider" resignation...

todayonline.com 16 Dec '11, 9pm

SINGAPORE - A day after SMRT experienced one of its worst train service disruptions to date, its chief executive Saw Phaik...

[TOC] The story of SMRT is the story of Singapore

[TOC] The story of SMRT is the story of Singapore

theonlinecitizen.com 17 Dec '11, 5pm

“This is the reason why the profits of the two operators have risen manifold since 2003. In 2003, SMRT’s profit was $72 mi...

SMRT to review procedures, investigate outage: ...

sg.news.yahoo.com 16 Dec '11, 12pm

SMRT chief executive officer Saw Phaik Hwa said she would personally look into ensuring there would be no repeat of the ma...

The #smrt Debacle #sgpolitics #smrtruinslives

The name SMRT has become synonymous with chaos and confusion as evidenced by its worst breakdown in its 24-year operating ...

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todayonline.com 16 Dec '11, 9pm

SINGAPORE - Amid the public outcry over the train disruption on Thursday, SMRT's senior management team acknowledged that ...

Transport Minister Lui Tuck Yew says he is disappointed with #SMRT.

Transport Minister Lui Tuck Yew says he is disa...

asiaone.com 17 Dec '11, 2am

AsiaOne Saturday, Dec 17, 2011 Transport Minister Lui Tuck Yew expressed his disappointment on Friday with how SMRT handle...

SNA - SMRT: Opportunity for SMRT taxis to make money when train services break down

SNA - SMRT: Opportunity for SMRT taxis to make ...

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definitely one of the worst local accents for a...

razor.tv 17 Dec '11, 4pm

<p>ABU DHABI (AFP) - World number one Novak Djokovic proclaimed himself fighting fit on Saturday and insisted there was no...

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sg.news.yahoo.com 17 Dec '11, 10am

Think those on the top all acting daft to the major disruption of the public transport and wonder if they are now trying t...

MRT breakdown: Damaged power rail the cause, says SMRT (via ST iPhone App)

MRT breakdown: Damaged power rail the cause, sa...

straitstimes.com 16 Dec '11, 12am

Commuters being guided out of a tunnel yesterday at Dhoby Ghaut MRT station by SMRT staff. They had been on board a train ...