18 Dec '11, 5am

It's not just buyers who have to beware: Customers, merchants increasingly unhappy with coupon deal sites

It's not just buyers who have to beware: Customers, merchants increasingly unhappy with coupon deal sites

'I am coping... but it would be a major loss if I have a fullpaying client and I'm already booked with Groupon clients.' MR LUVIN LIM (above), who runs a home photography business and sold 520 coupons from September through Groupon for an outdoor shoot at $18. The original price is $375. -- ST PHOTO: TED CHEN By Kimberly Spykerman and Jessica Lim Bargain hunters' love affair with online coupon sites offering deep discounts may just be over, with complaints of stale deals, bad service, and unclear terms and conditions. Some merchants are also complaining that they are getting the short end of the stick, when deals they offer on such group-buying sites cause them to bleed money. Restaurant owner Edwin Ng, 33, sold about 500 set lunches on several coupon websites at 70 per cent off last year. Each meal originally cost $15. For each meal sold, he lost $3. Despite this, his Mun...

Full article: http://www.straitstimes.com/BreakingNews/Singapore/Story/...

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