18 Dec '11, 1pm

[CNA] SMRT CEO not stepping down

SINGAPORE: SMRT CEO Saw Phaik Hwa has told Channel NewsAsia that she has no plans to step down over the disruptions. She said she's truly sorry for the inconvenience and discomfort faced by commuters, and that as CEO she's naturally responsible. But she said being responsible does not mean walking away, instead it means doing all she can to get the problem fixed. She said she is staying put to make everything right. Ms Saw also admitted there were several problems that surfaced during the disruptions. These included detraining procedures, announcements to the public, and bus shuttling arrangements. She acknowledged that SMRT could have done better.

Full article: http://www.channelnewsasia.com/stories/singaporelocalnews...

Tweets

SMRT chief executive will not step down #Singapore

sg.news.yahoo.com 19 Dec '11, 4am

The 57-year-old said she was taking responsibility for the incidents but emphasised that now isn’t the right time for her ...

Clamour grows for SMRT CEO to step down #Singapore

sg.news.yahoo.com 17 Dec '11, 8am

There should not even be a need for the public to even petition for her to step down. She should have the initiative to st...

Embattled SMRT CEO Saw Phaik Hwa says she will not resign:

Embattled SMRT CEO Saw Phaik Hwa says she will ...

Embattled SMRT CEO Saw Phaik Hwa says she will not resign Reuters Dec 19 (Reuters) - The chief executive of Singapore's pu...

SMRT CEO apologises for train disruption

SMRT CEO apologises for train disruption

channelnewsasia.com 16 Dec '11, 7am

SINGAPORE: SMRT CEO Saw Phaik Hwa on Friday offered her sincere apologies to all MRT commuters affected by the five-hour b...

SMRT to review procedures, investigate outage: ...

sg.news.yahoo.com 16 Dec '11, 12pm

SMRT chief executive officer Saw Phaik Hwa said she would personally look into ensuring there would be no repeat of the ma...

SMRT CEO says she would consider calls to resign

todayonline.com 16 Dec '11, 8am

SINGAPORE - Facing the media for the first time since SMRT experienced one of its worst rail disruptions to date, SMRT CEO...

#smrt CEO Gets Her Own Poster #sgpolitics

#smrt CEO Gets Her Own Poster #sgpolitics

izreloaded.blogspot.com 16 Dec '11, 9am

apologised to the 127,000 commuters who were affected by one of the worst rail disruptions in Singapore to date. "Very, ve...

Define "necessary" please Latest update: SMRT CEO will consider resigning if necessary

Define "necessary" please Latest update: SMRT C...

asiaone.com 16 Dec '11, 8am

SMRT chief executive Saw Phaik Hwa apologised today for Thursday's five-hour long evening disruption on the North-South li...

SMRT CEO apologises for 5-hour MRT train breakdown

straitstimes.com 16 Dec '11, 7am

SMRT chief executive Saw Phaik Hwa apologised to commuters affected by Thursday's five-hour long disruption on the North S...

SMRT CEO apologises for 5-hour MRT train breakd...

straitstimes.com 16 Dec '11, 9am

SMRT chief executive Saw Phaik Hwa apologised to commuters affected by Thursday's five-hour long disruption on the North S...

SMRT says NO to cab fare compensation..

news.insing.com 17 Dec '11, 3pm

SMRT has admitted that it needs to work on its communication when train incidents happen. The senior management of SMRT to...

The #smrt Debacle #sgpolitics #smrtruinslives

The name SMRT has become synonymous with chaos and confusion as evidenced by its worst breakdown in its 24-year operating ...

Transport Minister Lui Tuck Yew says he is disappointed with #SMRT.

Transport Minister Lui Tuck Yew says he is disa...

asiaone.com 17 Dec '11, 2am

AsiaOne Saturday, Dec 17, 2011 Transport Minister Lui Tuck Yew expressed his disappointment on Friday with how SMRT handle...

SMRT CEO would "seriously consider" resignation...

todayonline.com 16 Dec '11, 9pm

SINGAPORE - A day after SMRT experienced one of its worst train service disruptions to date, its chief executive Saw Phaik...

SNA - SMRT says NO to taxi fare compensation

On whether SMRT will compensate commuters who had to take taxis as a result of the train breakdowns, CEO Saw Phaik Hwa ans...