19 Dec '11, 7am

[TOC] Restore the public’s trust in SMRT

[TOC] Restore the public’s trust in SMRT

3. Terminate the employment of your current chief executive officer so that a more-able person can take over and provide the leadership the organisation, and the country now needs. The current CEO of SMRT has recently confirmed that she intends to take responsibility to make things right, and so will not resign. But the current CEO’s expertise is mainly in retailing and marketing. She showcased this expertise by developing alternative revenue streams for SMRT during the 9 years she headed the organisation. She however has absolute lack of experience in running a large public transport organisation. This showed by the fact that the train tracks were not checked or serviced for the last 10 years, which is almost equivalent to her tenure of service in the organisation. It is obvious that the service disruptions were the result of these insufficient investments in maintenance ...

Full article: http://theonlinecitizen.com/2011/12/restore-the-publics-t...

Tweets

SMRT chief executive will not step down #Singapore

sg.news.yahoo.com 19 Dec '11, 4am

The 57-year-old said she was taking responsibility for the incidents but emphasised that now isn’t the right time for her ...

#SMRT chief Saw Phaik Hwa says she's staying put to 'put everything right'

#SMRT chief Saw Phaik Hwa says she's staying pu...

straitstimes.com 19 Dec '11, 1am

SMRT chief executive Saw Phaik Hwa. By Cheryl Ong Embattled MRT chief executive Saw Phaik Hwa said on Sunday that leaving ...

a bit scary don't you think

a bit scary don't you think

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Google on Trust and SEO

smallbusinesssem.com 17 Dec '11, 4pm

Matt McGee | December 9, 2011 | 3 Comments Unless you’re really new around here, you should know that trust is a big deal ...

Embattled SMRT CEO Saw Phaik Hwa says she will not resign:

Embattled SMRT CEO Saw Phaik Hwa says she will ...

Embattled SMRT CEO Saw Phaik Hwa says she will not resign Reuters Dec 19 (Reuters) - The chief executive of Singapore's pu...

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[TOC] The story of SMRT is the story of Singapore

[TOC] The story of SMRT is the story of Singapore

theonlinecitizen.com 17 Dec '11, 5pm

“This is the reason why the profits of the two operators have risen manifold since 2003. In 2003, SMRT’s profit was $72 mi...

SMRT CEO would "seriously consider" resignation...

todayonline.com 16 Dec '11, 9pm

SINGAPORE - A day after SMRT experienced one of its worst train service disruptions to date, its chief executive Saw Phaik...

(ST) MRT breakdown: Lui Tuck Yew disappointed w...

straitstimes.com 16 Dec '11, 4pm

Transport Minister Lui Tuck Yew (above) expressed disappointment with how SMRT handled Thursday's massive shutdown, callin...

MRT breakdown: Lui Tuck Yew disappointed with SMRT

straitstimes.com 16 Dec '11, 2pm

Transport Minister Lui Tuck Yew (above) expressed disappointment with how SMRT handled Thursday's massive shutdown, callin...

[TOC] SMRT should be surrendered to a new Statutory Board

[TOC] SMRT should be surrendered to a new Statu...

theonlinecitizen.com 17 Dec '11, 2pm

Hence, because of the above reasons – declining reliability, poor crisis management and lack of security-consciousness – t...

Give affected passengers free rides: TOC #Singa...

sg.news.yahoo.com 17 Dec '11, 12pm

Socio-political blog The Online Citizen (TOC) has demanded that SMRT give passengers affected by the train disruptions thi...

[CNA] SMRT CEO not stepping down

channelnewsasia.com 18 Dec '11, 1pm

SINGAPORE: SMRT CEO Saw Phaik Hwa has told Channel NewsAsia that she has no plans to step down over the disruptions. She s...

MRT breakdown: Call for SMRT chief Saw Phaik Hwa to resign

MRT breakdown: Call for SMRT chief Saw Phaik Hw...

straitstimes.com 18 Dec '11, 12am

Some of the 80 people who gathered at Hong Lim Park yesterday. Calls were made for SMRT chief executive Saw Phaik Hwa to r...