21 Dec '11, 9pm

Commentary: MRT disruptions need longer term solutions, not band-aid fixes

"Rush-hour commuters hit as fresh MTR cracks show", a headline in The Hong Kong Standard blared in February. "Hardware failure triggers Sydney train chaos", the Sydney Morning Herald reported in April. Singapore is not the only large city in the world with disruptions to train travel. In these cities as well as with other train disruptions everywhere from Mumbai to London, transport operators have been criticised for delays and poor communications. In some cases, the transport operator has simply put a band-aid on the problem. After the disruption in Sydney, for example, AusRail just said it would inspect the signalling system, upgrade software and "take further action". Other cities, however, seem to have realised that even though disruptions will almost inevitably happen, they need to take a more proactive approach to minimise them and handle them better. Proactively pre...

Full article: http://www.todayonline.com/Singapore/EDC111222-0000012/Ti...

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