21 Dec '11, 11pm

SingTel customer gets gigantic $350,000 phone bill after spending 17 days in Taiwan

SingTel customer gets gigantic $350,000 phone bill after spending 17 days in Taiwan

Mr Kave Goh chalked up almost $350,000 on his mobile phone bill on his trip to Taiwan. But SingTel says he is liable for only about $12,000 under a partnership plan. -- PHOTO: STOMP By Daryl Chin A gigantic mobile phone bill has become a talking point on the Internet after a SingTel customer made a posting on his Facebook account. In a case that has highlighted high data charges users may face for using smartphones to surf the Internet and access applications overseas, Mr Kave Goh claimed online that he was billed almost $350,000 after spending 17 days in Taiwan last month. He posted on his Facebook page a screen shot of a portion of his bill. But SingTel says the bill stated clearly that he would have to pay about $12,000 - not the entire sum. Most of the charges were waived because Mr Goh had used SingTel's Bridge DataRoam plan while in Taiwan, a SingTel spokesman said. ...

Full article: http://www.straitstimes.com/BreakingNews/Singapore/Story/...

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