22 Dec '11, 2am

7 Customer Service Trends To Watch And Leverage In 2012

7 Customer Service Trends To Watch And Leverage In 2012 Posted by Contributor on 12/22/11 • Categorized as Professionalisms by Richard Shapiro, founder and president of The Center For Client Retention (www.tcfcr.com ) Providing exceptional customer service has long been seen as a competitive advantage. Social media, mobile technologies and altering demographics present businesses of every size with tremendous opportunities. All of these changes actually underscore the importance of getting back to the basics of treating customers as individuals with unique needs. When a customer feels that his/her business is welcomed, appreciated and valued, the result will be repeat business. In 2012, smart, forward-looking companies will be viewing customer service in new ways. They will be re-engineering their thinking to reshape the customer service paradigm to take advantage of the s...

Full article: http://www.youngupstarts.com/2011/12/22/7-customer-servic...

Tweets

Destinations to watch in 2012:

Destinations to watch in 2012:

cntraveller.com 22 Dec '11, 3pm

Our travel experts predict the hottest new holiday destinations for the coming year. One of the great joys of travel is th...

Network Solutions is offering new domains for $...

networksolutions.com 23 Dec '11, 12am

domain offer applies to nsWebAddress™ product for new purchases of domain extensions .com, .net, .org, .biz, and .info onl...

Digital Marketing Trends To Watch Out For In 2012

Digital Marketing Trends To Watch Out For In 2012

searchengineland.com 26 Dec '11, 5pm

As you put the finishing touches on 2012 budgets and plans, it’s important to build a point of view on the future. While i...

New blog post: - #7 Jolly

New blog post: - #7 Jolly

singaporesales.sg 22 Dec '11, 11am

http://www.glamoz.com/. We are an online retailer of fashion accessory and jewelry. glamoz offfers unique designs of diffe...

A new book from Harvard says greater efficienci...

greenbuildermag.com 22 Dec '11, 5pm

A new book from researchers at Harvard University shows that American home builders were immensely profitable during the h...

Here are 10 Lifestyle Trends to Watch For in 2012:

Here are 10 Lifestyle Trends to Watch For in 2012:

ecohomemagazine.com 27 Dec '11, 6pm

The stars have aligned for multigenerational living. In 2009, a record-setting 51.4 million Americans were living in a mul...

Forget the Sale. Focus on the Customer

searchengineguide.com 23 Dec '11, 2am

There are a lot of phases to the buying cycle. Searchers begin with a thought and then start researching answers via their...

5 interesting big picture #sustainability trend...

forumforthefuture.org 03 Jan '12, 1am

It is getting towards the end of 2011, and it is time to look at the year ahead. As our name implies, we do use a lot of ‘...

3 Reputation Management Trends & Predictions for 2012

3 Reputation Management Trends & Predictions fo...

searchenginepeople.com 27 Dec '11, 8pm

Many of these important conversations with consumers in the next year and beyond are likely to take place through social m...

Top 100 players to watch in 2012: No. 8 Bubba W...

pgatour.com 23 Dec '11, 8pm

122 starts to win his first PGA TOUR event. But he needed just 20 more tournaments to win two more, both of which came in ...

5 Wind Energy Trends to Watch for in 2012

cleantechnica.com 30 Dec '11, 12am

As indicated in the previous post by the American Wind Energy Association (Top 10 Wind Energy Stories of 2011 ), below the...

Blog- DiGi Service Disruption throughout 2012

Blog- DiGi Service Disruption throughout 2012

malaysianwireless.com 23 Dec '11, 5am

As the upgrade involves physical change of hardware at DiGi’s network towers, customers might experience up to 4 hours dow...

4 Reasons You Should Use A Facebook Business Page for Customer Services

4 Reasons You Should Use A Facebook Business Pa...

searchenginepeople.com 26 Dec '11, 2pm

Marketer's offering all sorts of give away's to get likes.If you have a existing business and few clients, I think using F...

No.6 Players to Watch in 2012 [email protected]

pgatour.com 25 Dec '11, 7pm

All salary gamers must begin here. At $660K, he shapes up as the gift that could keep on giving throughout 2012. Recommitt...

Search & Mobile Marketing Trends: SEO Apocalyps...

searchenginewatch.com 27 Dec '11, 2pm

This has been a year where search marketing truly matured. Mobile became one of the largest growth components, with its sh...