22 Dec '11, 6am

FedEx Addresses Tossed Monitor - Yahoo! via @yahoosg

"I want you to know that I was upset, embarrassed, and very sorry for our customer’s poor experience," said Matthew Thornton , a FedEx senior vice president. "We have met with the customer face to face and they already have a replacement monitor at no cost to them. They have accepted our apology and say they are fully satisfied with what we've done in response to this unacceptable delivery."

Full article: http://sg.news.yahoo.com/fedex-addresses-tossed-monitor.html


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