22 Dec '11, 8am

SMRT board apologises for service disruptions

SINGAPORE: The board of SMRT on Thursday apologised to commuters for service disruptions in the past week. The board acknowledged that the disruptions to SMRT train service last week were "of an unprecedented scale" since SMRT started operating the service 24 years ago. In a media statement, SMRT said the board's priority is the safety of commuters and reliability of its system, and to ensure that management is adequately resourced and maintenance not compromised. It added that the immediate focus is to do everything necessary to regain the confidence of its commuters and the public by ensuring safe, reliable operations and improved communications processes. SMRT will work closely with the Land Transport Authority (LTA) to restore service levels as quickly as possible - without compromising the safety of its system. The board said it has full confidence in the technical co...

Full article: http://www.channelnewsasia.com/stories/singaporelocalnews...

Tweets

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The Land Transport Authority (LTA) will require SMRT to provide all its maintenance records, operations and systems logs a...

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channelnewsasia.com 16 Dec '11, 7am

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