03 Mar '11, 9am

Give tips or pay service charge? Take our poll

A tip jar at Food for Thought cafe. -- ST PHOTO: ONG WEE JIN THE big push for productivity has started, with Deputy Prime Minister Teo Chee Hean revealing in Parliament on Tuesday that almost $500 million of the new National Productivity Fund is available to help companies in the productivity drive. For those in the food and beverage industry, this could mean greater automation and reliance on better skilled labour. One intriguing option: Getting customers to tip instead of paying a service charge. Placing the onus on service staff to earn their tips may raise service standards and productivity levels. But will penny-pinching Singaporeans play by the rules? Tell us what you think. Which do you prefer: Tipping or paying a service charge? online survey Do you think tipping will improve service standards? online survey Do you think tipping will boost productivity? online surveys

Full article: http://www.straitstimes.com/BreakingNews/Singapore/Story/...

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