04 Jan '12, 5am

#SingTel's #3G network down: At least send #SMS to inform customers

#SingTel's #3G network down: At least send #SMS to inform customers

, a SingTel subscriber, has been having trouble with his 3G connection. It started last evening and is still down, said the STOMPer. Danny wrote (Jan 4): "Since last evening, I found out that my SingTel mobile 3G service has been having problems connecting to the internet. "The first thing that came to my mind was, 'Is the phone having problems? The 3G signal is still activated.' "I waited till today and tried calling the SingTel hotline at 1688. "The voice operator said: 'Currently some customers are having difficulties accessing the internet, we are currently resolving the issue.' "We paid the service subscription and with this, as a consumer, we somehow feel that SingTel should somehow send a text massage to inform those affected users."

Full article: http://singaporeseen.stomp.com.sg/stomp/sgseen/got_servic...

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