06 Jan '12, 2am

At least 40 people complain of hidden costs, additional fees in $199 Bangkok travel package

At least 40 people complain of hidden costs, additional fees in $199 Bangkok travel package

A group of people who bought online discount coupons for a Bangkok trip which was cancelled demanding a refund at the Dynamikz Travelz office on Dec 29, 2011. The package included return flights on Thai Airways and accommodation. -- ST PHOTO: ALPHONSUS CHERN By Fiona Low At least 40 people are learning the hard way that if a deal seems too good to be true, it probably is. Enticed by an advertisement for a four-day trip to Bangkok at $199 a head, including airfare and accommodation, they put money down - only to be asked to pay a battery of additional fees and surcharges. They are now complaining about the hidden costs and rude service from the staff of the travel agency, Dynamikz Travelz. Freelance actor Josephine Tan, 29, and her fiance were supposed to have gone to the Thai capital in mid-December. To date, they have paid up almost $1,000 and are no closer to having even...

Full article: http://www.straitstimes.com/BreakingNews/Singapore/Story/...

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