13 Jan '12, 1am

Hundreds of DBS customers hit by fraud on @todayonline #socialmedia #reputation #VOC #pr #crisis

Singapore - In what is believed to be the largest case of its kind to hit any bank in Singapore, around 200 customers here have lost about S$200,000 in fraudulent withdrawals from their DBS and POSB accounts. DBS said last night it was investigating the unauthorised withdrawals which were made in Malaysia. The average amount withdrawn was about S$1,000 per account, it said. However, the bank assured all customers that it would compensate them in full for any unauthorised transaction within 24 hours. As news of the fraudulent withdrawals spread yesterday, thousands of DBS customers around the island logged on to the bank's Internet banking website to check their balances. Because of the sudden spike in traffic and the number of users - many could not log onto the website. The saga began on Wednesday. Mr Jeremy Soo, managing director and head of consumer banking group in Sin...

Full article: http://www.todayonline.com/Singapore/EDC120106-0000069/Hu...

Tweets

Have you checked your bank account today? Hundr...

todayonline.com 06 Jan '12, 1am

Singapore - In what is believed to be the largest case of its kind to hit any bank in Singapore, around 200 customers here...

DBS' reputation may be hit: Experts

todayonline.com 07 Jan '12, 12pm

SINGAPORE - DBS Bank's reputation may be hit following a string of fraudulent withdrawals of funds involving 400 of its cu...

DBS CEO says sorry for ATM fraud

channelnewsasia.com 11 Jan '12, 6am

SINGAPORE: DBS Bank's CEO Piyush Gupta said the bank is sorry for what the customers went through after it was hit by a st...

DBS' reputation may be hit

DBS' reputation may be hit

channelnewsasia.com 06 Jan '12, 3pm

SINGAPORE: DBS Bank's reputation may be hit following a string of fraudulent withdrawals of funds involving 400 of its cus...

DBS chief apologises for ATM fraud incident #Si...

sg.news.yahoo.com 11 Jan '12, 11am

DBS Group Holdings CEO Piyush Gupta has made a public apology to DBS and POSB customers affected by an ATM skimming fraud ...

2 Malaysian men charged in court over DBS ATM fraud

2 Malaysian men charged in court over DBS ATM f...

straitstimes.com 14 Jan '12, 2am

DBS said yesterday the ATM skimming scheme had widened to affect almost 700 customers, with $1 million stolen from DBS and...

DBS to alert customers of ATM withdrawals via SMS

asiaone.com 12 Jan '12, 1am

my paper Thursday, Jan 12, 2012 DBS Bank and POSB customers can soon expect SMS alerts if withdrawals over a certain amoun...

2 Malaysian men charged over #DBS ATM fraud

2 Malaysian men charged over #DBS ATM fraud

thecourtroom.stomp.com.sg 15 Jan '12, 4am

2 Malaysian men charged over DBS ATM fraud 15 Jan 2012 SOURCE: The Straits Times Online Two Malaysian men were charged in ...

DBS boss's apology for #ATM fraud so half-heart...

singaporeseen.stomp.com.sg 11 Jan '12, 6am

STOMPers have expressed unhappiness over DBS CEO Piyush Gupta's apology and comments that card-skimming fraud can happen t...

ATM fraud hits DBS to the tune of $500k

ATM fraud hits DBS to the tune of $500k

asiaone.com 07 Jan '12, 10am

By Conrad Tan The Business Times Saturday, Jan 07, 2012 DBS Group has lost $500,000 to fraudsters who withdrew the cash fr...

DBS CEO apologises for ATM fraud incident, which affected about 400 customers

DBS CEO apologises for ATM fraud incident, whic...

straitstimes.com 11 Jan '12, 5am

DBS Group Holdings chief executive Piyush Gupta has apologised to customers for the inconvenience caused by the recent aut...

Two Malaysians charged for ATM fraud #Singapore

sg.news.yahoo.com 14 Jan '12, 5am

Two Malaysian men have been charged in court on Saturday morning for possessing card skimming equipment to produce fake AT...

Evidence points to card skimming in DBS ATM fra...

todayonline.com 06 Jan '12, 10pm

Singapore - As DBS branches and ATMs across the island yesterday saw long lines of anxious customers checking if they were...

DBS posts update on unauthorised ATM withdrawal...

todayonline.com 13 Jan '12, 1pm

A DBS spokesperson sent the media the following update on the incident of unauthorised ATM withdrawals concerning the bank...

400 POSB, DBS customers affected by ATM fraud

channelnewsasia.com 06 Jan '12, 3pm

SINGAPORE: About 400 POSB and DBS Bank customers were affected by the largest ATM fraud in Singapore. DBS on Friday said i...