30 May '14, 1am

Changi Airport Group partners Jetstar Asia to implement self-service options for passengers htt…

Changi Airport Group partners Jetstar Asia to implement self-service options for passengers htt…

SINGAPORE: Travellers departing from Changi Airport can now check in and deposit their bags with Jetstar Asia via self-service kiosks, according to Changi Airport Group (CAG). The airport operator said in a statement on Friday (May 30) it is currently trialling a number of self-service functions – check in, bag tagging and bag drop – with Jetstar as its airline partner. The trial is ongoing and will run until August 2014, it added. Two bag drop units and four check-in kiosks have been fitted alongside the Jetstar check-in counters in Terminal 1, and passengers on selected flights will be able to use these self-service options. Findings from the ongoing trial will be used to assess improvements and adjustments needed for the various systems, while feedback from passengers will also be sought to finetune operations and processes to achieve better user experience, the company...

Full article: http://www.channelnewsasia.com/news/business/singapore/se...

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