10 Apr '12, 1pm

Speedier check-in at hotels with mobile phone

Speedier check-in at hotels with mobile phone

SINGAPORE: The days of queuing for your room at a hotel may be over. A new system lets guests check-in via their mobile phone. Upon arrival, they just need to sign, on an iPad, and the room key is theirs. UbiQ Global Solutions is the provider of the mobile phone check-in system, which Bay Hotel Singapore will be implementing. The hotel claims to be first in Asia to have this type of check-in for guests. Bay Hotel's general manager, Philip Raj, said: "For the traditional check-in process, that will take about five to 10 minutes. With this new technology in place, it will reduce the check-in process to almost a minute, and even some cases can be 30 seconds." A visitor from Vietnam, Truong Thuyvan, said: "Sometime the customer, they (are) busy, you know, so (quick) check-in is good." Mr Raj also said manpower is optimised. "We can actually allow staff to be more prepared in t...

Full article: http://www.channelnewsasia.com/stories/singaporelocalnews...

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