04 Apr '11, 4am

Are longer waiting times at hospitals the result of doctors' tardiness?

I REFER to Singapore General Hospital's reply ("Heavy workload led to longer waiting times"; last Thursday) and Mr Arthur Lim's letter the same day ("Doctors need time for proper diagnosis and treatment"). There are occasions when the longer waiting times are the result of a "domino effect". I will illustrate this with my own experience at Singapore General Hospital (SGH). One morning, around 9.20am, I was sipping a drink at an SGH cafeteria before my specialist outpatient appointment. There were several occupants at the next table, happily chatting about their smartphones. There was nothing wrong with this - except that later, I spotted one of them, clearly a doctor, strolling into his consultation room around 9.30am. Soon after, the LED board on his door flashed "0900", meant for the patient with a 9am appointment. This doctor began his day 30 minutes behind schedule, an...

Full article: http://www.straitstimes.com/STForum/OnlineStory/STIStory_...

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