30 May '12, 9am

S$400,000 fine for SingTel Mobile for service disruption last year

SINGAPORE - SingTel Mobile (STM) has been slapped with a S$400,000 fine for the disruption of its 3G mobile services in September last year. In a statement issued today, the Infocomm Development Authority of Singapore (IDA) said its investigation of the disruption found that STM had not "fulfilled its obligation to provide resilient mobile telephone services under IDA's Service Resiliency Code". The disruption was caused by a software glitch in the new switches that were progressively being installed by STM in the central region of Singapore to upgrade its network. This resulted in 22 hours of service disruption, with more than 5 per cent of STM's base stations affected. The disruption caused some of STM's mobile subscribers in the central region of Singapore, including Orchard, Tanglin and Telok Blangah, to experience intermittent difficulties in making and receiving call...

Full article: http://www.todayonline.com/Singapore/EDC120530-0000135/S$...

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SingTel Mobile fined S$400,000 for service disr...

channelnewsasia.com 30 May '12, 10am

SINGAPORE: The Infocomm Development Authority of Singapore (IDA) has imposed a fine of S$400,000 on SingTel Mobile (STM) f...

SingTel Mobile fined S$400,000 for disruption i...

todayonline.com 30 May '12, 9pm

SINGAPORE - SingTel Mobile (STM) has been slapped with a S$400,000 fine - the highest imposed on a telco - for the disrupt...

SingTel Mobile fined S$400,000 by IDA for accid...

e27.sg 30 May '12, 9am

The service disruption caused some of STM’s mobile subscribers in the central region of Singapore, including Orchard, Tang...

SingTel fined $400,000 for mobile service disruption last September

SingTel fined $400,000 for mobile service disru...

straitstimes.com 30 May '12, 9am

Telco SingTel has been fined $400,000 by the authorities for disrupting the voice, messaging and data services of mobile p...

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