30 May '12, 10am

SingTel Mobile fined S$400,000 for service disruption

SINGAPORE: The Infocomm Development Authority of Singapore (IDA) has imposed a fine of S$400,000 on SingTel Mobile (STM) for service disruption in its 3G Mobile Network on September 6 and 7, 2011. It said on Wednesday that STM failed to provide resilient mobile telephone services. The service disruption caused some of STM's mobile subscribers in the central region of Singapore, including Orchard, Tanglin and Telok Blangah, to experience intermittent difficulties in making and receiving calls. They also had problems accessing SMS, MMS and mobile data services via STM's 3G network. However, 2G services were not affected. Investigations showed that the service disruption was caused by a software glitch in the new switches that were being installed by STM in the central region to upgrade its network. The glitch affected the normal routing of data packets in the network. Mobile...

Full article: http://www.channelnewsasia.com/stories/singaporebusinessn...

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SingTel Mobile fined S$400,000 for disruption i...

todayonline.com 30 May '12, 9pm

SINGAPORE - SingTel Mobile (STM) has been slapped with a S$400,000 fine - the highest imposed on a telco - for the disrupt...

SingTel Mobile fined S$400,000 by IDA for accid...

e27.sg 30 May '12, 9am

The service disruption caused some of STM’s mobile subscribers in the central region of Singapore, including Orchard, Tang...

S$400,000 fine for SingTel Mobile for service d...

todayonline.com 30 May '12, 9am

SINGAPORE - SingTel Mobile (STM) has been slapped with a S$400,000 fine for the disruption of its 3G mobile services in Se...

SingTel fined $400,000 for mobile service disruption last September

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