30 May '12, 9pm

SingTel Mobile fined S$400,000 for disruption in 3G services in September last year

SINGAPORE - SingTel Mobile (STM) has been slapped with a S$400,000 fine - the highest imposed on a telco - for the disruption of its 3G mobile services in September last year. In a statement yesterday, the Infocomm Development Authority of Singapore (IDA) said its investigation of the 22-hour disruption - which affected voice, messaging and data services - found that STM had not "fulfilled its obligation to provide resilient mobile telephone services under IDA's Service Resiliency Code". The IDA said the telco's efforts to identify the fault and restore the affected services efficiently were "not satisfactory" and that it could potentially have shortened the duration of the service disruption. It added: "IDA takes a serious view of telecom service disruptions. Telecommunication service providers are required to continually improve the resiliency of their networks, in order...

Full article: http://www.todayonline.com/Singapore/EDC120531-0000048/Si...

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SingTel Mobile fined S$400,000 for service disr...

channelnewsasia.com 30 May '12, 10am

SINGAPORE: The Infocomm Development Authority of Singapore (IDA) has imposed a fine of S$400,000 on SingTel Mobile (STM) f...

S$400,000 fine for SingTel Mobile for service d...

todayonline.com 30 May '12, 9am

SINGAPORE - SingTel Mobile (STM) has been slapped with a S$400,000 fine for the disruption of its 3G mobile services in Se...

SingTel Mobile fined S$400,000 by IDA for accid...

e27.sg 30 May '12, 9am

The service disruption caused some of STM’s mobile subscribers in the central region of Singapore, including Orchard, Tang...

SingTel fined $400,000 for mobile service disruption last September

SingTel fined $400,000 for mobile service disru...

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Telco SingTel has been fined $400,000 by the authorities for disrupting the voice, messaging and data services of mobile p...

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