14 Apr '11, 6am

S'pore's public health services get thumbs up

S'pore's public health services get thumbs up

Health Minister Khaw Boon Wan (left) speaking to 87-year-old Madam Lim Wan Hwee, a patient at Tan Tock Seng Hospital on Jan 17, 2011. -- PHOTO: ST SATISFACTION with Singapore's public health services remains high, with nearly eight out of 10 patients giving the thumbs up, a 2010 patient satisfaction survey revealed. Among the hospitals, Khoo Teck Puat Hospital (KTPH) achieved the best results at 82 per cent, followed by Tan Tock Seng Hospital (78 per cent) and Alexandra Hospital (77 per cent). Scoring among the top three for polyclinics were Clementi, Toa Payoh and Bukit Batok respectively. Nearly 12,000 patients were asked to rate the services based on nine factors, including facilities, and knowledge and skills of doctors and nurses, The survey was conducted from September to December 2010 and the results were confirmed by an independent survey company commissioned by th...

Full article: http://www.straitstimes.com/BreakingNews/Singapore/Story/...

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