15 Apr '11, 9pm

Relationship managers are windows to their banks

With the rising number of individuals entering the ranks of the affluent, the demand for financial institutions' wealth management services and advisory is understandably growing in tandem. For many of these high-net-worth individuals (HNWIs), the relationship manager (RM) becomes the face of the bank, acting as a key channel of interaction in the relationship between bank and client. Without question, it is ultimately the financial institution that brings to bear its reach, expertise and range of services in helping the client achieve his or her wealth goals. But the role of the RM, in facilitating this exchange, is no small one. What attributes then, should an RM possess? As a given, RMs have to bring a certain level of skill to their jobs. They have to be well-trained, knowledgeable and able to understand the individual's needs and risk profile in order to provide the a...

Full article: http://www.todayonline.com/Business/PersonalFinance/EDC11...

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