15 Apr '11, 9pm

How to: Get a five-star stay on a budget

Shane O'Flaherty, president and CEO of Forbes Travel Guide: Besides the great physical aspect of a property, a five-star hotel experience is one you get when employee service is passionate, confident and intuitive. The employees are also very genuine in helping consumers. They make you feel at home the moment you step in, are able to anticipate the needs of each and every guest - and they do this in a seamless way, across the different departments. This, coupled with the consistency of being able to deliver this on a daily basis, is the "wow" factor that truly differentiates a five-star hotel. While staying in a five-star hotel isn't always cheap, there are certain factors you can take note of when you're on a budget, such as destination. In the United States, you'll find five-star properties in second-tier cities at reasonable rates. Also, during off-peak seasons, the rat...

Full article: http://www.todayonline.com/Travel/EDC110416-0000276/How-t...

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