18 Apr '11, 1am

Question from an Australian tourist: Is S'pore serious about its tourist image?

ON OUR last visit to Singapore last November, we had the unpleasant experience of being swindled by a retailer who misrepresented the value of some goods and concealed the fact that they had no warranties. When challenged, the retailer denied any wrongdoing, so I contacted the Singapore Tourism Board (STB), which later represented me at the Small Claims Tribunal. The shopkeepers failed to turn up in court and were ordered to repay $1,280 they had overcharged. Determined to keep stalling, they then lodged an appeal, claiming they had not been notified of the original hearing. This was subsequently rejected and the repayment order stood. Needless to say, they still failed to pay. Travel website TripAdvisor lists many similar tourist horror stories and it is common knowledge among locals that there are a few 'no-go' shopping areas in Singapore. How ironic that in Australia - ...

Full article: http://www.straitstimes.com/STForum/Story/STIStory_657939...

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