Video Of Near-Riot After Delayed Scoot Flight In Singapore

Sadly Scoot is a low cost airline and even its CEO tells passengers that don’t expect accommodation during delays. It is your responsibility to buy travel insurance and that is the motto of Scoot. In some ways, I sort of believe that there is a reason why Scoot is called a budget airline. It has no spare plane and runs a tighter schedule. Plus Scoot is now moving from a 777 operator to 787 operator, so this is a tricky time. However, I think once a delay passes a certain point, there just needs to be compensation. This Perth flight was delayed 22 hours and I don’t care what type of airlines you are running, you have to compensate the passengers. Plus you need to have a Scoot staff standing there. People are angry but the Scoot team has to tell them Scoot is a budget airline and we don’t compensate passengers, even the delays are our own faults. Singapore is Scoot’s hub and...

Full article: http://onemileatatime.boardingarea.com/2015/06/21/video-o...

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