26 Oct '15, 11pm

Increasing productivity in the F & B sector through the use of technology #h1h2macro

SINGAPORE: DBS Bank on Tuesday (Sep 22) announced that it has developed a digital solution to help firms enhance productivity. The technology, known as FasTrack, can be customised to fit various business models. For a start, F&B firms can use it to handle both ordering and payment processes. One such company is Old Tea Hut, which set up its shop in 2011 and now has four outlets in the Central Business District. It said the lunch hour queue often puts customers off, so it is adopting FasTrack, which allows customers to make orders in advance via its mobile app. During peak hour, customers queue for an average of six minutes to place their order. With the app, they can skip the queue and head straight to collect their drink. The app has been on trial at Old Tea Hut for about two months. Apart from potentially cutting down waiting time, Old Tea Hut said the technology can hel...

Full article: http://www.channelnewsasia.com/mobile/singapore/dbs-devel...

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