16 May '11, 2am

Frost & Sullivan confirms the woes of public transport in Sg: 18th out of 23 cities - behind Delhi & KL

Frost & Sullivan confirms the woes of public transport in Sg: 18th out of 23 cities - behind Delhi & KL

SINGAPORE - When it comes to getting around the island, Singaporeans apparently have a worse journey experience than do commuters in New Delhi or Kuala Lumpur. The Republic ranked 18th in a survey of 23 cities on public and private transport journey experiences. Copenhagen, Seattle and Sydney had the most satisfied commuters, according to the inaugural Journey Experience Index by business research and consulting firm Frost and Sullivan. Singapore scored 54.5 points, below the global benchmark of 61. Those travelling on public transport indicated a higher level of discontent: Out of 740 public transport commuters and 674 private transport commuters polled here, 77.5 per cent and 57 per cent respectively were dissatisfied with their journey experience. A comparative breakdown for the other cities was not immediately available. However, one reason Singapore did not do better ...

Full article: http://www.channelnewsasia.com/stories/singaporelocalnews...

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