23 May '11, 3am

SBS finds bugs in seats and refumigates bus after our reader's feedback. (Sorry, we know it's lunchtime...)

WE ARE deeply sorry to learn of Mr Richard Seah's unpleasant experiences on board our bus (''Thorough check' has failed to rid bus of bugs'; last Thursday). When we first received his feedback last month, we immediately recalled our bus and, together with professional exterminators, conducted a thorough check for bugs. We could not find any but sent the bus for fumigation nonetheless. This was just two months after it had been sent for regular fumigation. The bus was once again recalled last Thursday after Mr Seah's feedback. The seats were dismantled and some bugs were found hiding deep in the crevices of two seats. The bugs have been exterminated and the entire bus refumigated - this time with an even more powerful pest-control chemical. We are also sending other buses in the fleet for checks to ensure that this remains an isolated incident. We apologise to Mr Seah for t...

Full article: http://www.straitstimes.com/STForum/Story/STIStory_671544...

Tweets

Just emailed SBS at Stop blockg 3rd party apps ...

sbstransit.com.sg 24 May '11, 12am

Please provide us with the information requested below so that we can look into your feedback.

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