24 May '11, 6am

M1 to provide one day's worth of free local mobile calls, SMSes and MMSes on Wed to make up for service outage

M1 said that they will offer one day's worth of free local calls, SMSes, and MMSes on Wednesday in order to make up for their service outage. -- PHOTO: M1 M1 announced on Tuesday that it will provide one day's worth of free local mobile calls, SMSes and MMSes on Wednesday. In a statement issued on Tuesday, the telco said: 'Due to an unexpected technical failure on a card in one of our many customer management servers, a small percentage of our customers was not able to connect to our network on 18 May 2011. 'In view of this incident, M1 advises that all our customers will enjoy one day of free local mobile calls, SMS and MMS, on 25 May, Wednesday.' M1 added that the free service will last from 12am to 11.59pm. The free calls, SMSes and MMSes will not be deducted from the free minutes and messages included in M1 customers' existing mobile service plans. 'We are sincerely so...

Full article: http://www.straitstimes.com/BreakingNews/Singapore/Story/...

Tweets

M1 Apologizes for Network Glitch - Offers free ...

hardwarezone.com.sg 24 May '11, 6am

M1 Apologises for Network Glitch SINGAPORE - Due to an unexpected technical failure on a card in one of our many customer ...

M1 apologises with free service on Wednesday. #...

sg.news.yahoo.com 24 May '11, 9am

What a shame M1. Is this the best compensation you can come up with when it costs M1 near to nothing? You are a service pr...

M1 says sorry for disruption

channelnewsasia.com 24 May '11, 8am

SINGAPORE: Telecommunications company M1 has apologised to its customers after it encountered a technical failure last Wed...

A major mobile service outage on Wed hit some M1 customers, with some unable to receive signals for up to 9 hours

A major mobile service outage on Wed hit some M...

straitstimes.com 18 May '11, 10am

The problem first surfaced early Wednesday morning. Many people were not able to receive cellphone signals on their mobile...