02 Jun '11, 3am

TTSH apologises to our reader for her father's long wait for a bed. Have you ever had a similar experience?

WE REFER to Ms Chong Gek Syn's feedback and would like to apologise for her father's long wait for a bed on May 17. Our bed occupancy rate reached a high over the long Vesak holiday weekend and we were doing our best to expedite all the admissions. As shared with all the patients awaiting admission, priority in bed allocation would be given to patients who are in a critical condition. In such a situation, patients who are stable and awaiting admission, such as Ms Chong's father, would continue to be cared for in an adjacent building near the emergency department, where they would be checked on regularly by our team of doctors and nurses. Ms Chong and her father had opted for a B2 ward originally, but decided to opt for a B1 ward, where beds were more readily available. As with all such requests, we informed them of the estimated bill size and the payment implications. We s...

Full article: http://www.straitstimes.com/STForum/Story/STIStory_675162...

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