12 Jun '11, 6am

(Stomp) Hotel guests wait over 40 min to get their rooms at Marina Bay Sands: STOMPer Jem was annoye... #Singapore

(Stomp) Hotel guests wait over 40 min to get their rooms at Marina Bay Sands: STOMPer Jem was annoye... #Singapore

This is a CASINO hotel.Hotel has a check in and out policy. If guests suppose to check out at 11am, but everyone ask for late checkout due to whatever reasons, they try to accomodate it.(otherwise the guest complain) but what is worst is there are people who gamble and forget the time. Do you expect the staff to throw the guest belongings out? I can imagine how many staff are spent calling guests at their mobile numbers to check with them if they are checking out soon/today/extending everyday. Then, imagine the poor rush of the housekeeping maids to clean up the room for the next guest. These people waiting in the queue- could be inconvenienced by guests who check out late/guests who dont answer phones while gambling etc as they know hotels wont throw out their belongings etc if not they complain..I think if you want to stay in a Casino hotel, be prepared to face such lonq...

Full article: http://singaporeseen.stomp.com.sg/stomp/sgseen/got_servic...

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