14 Jun '11, 5am

(TTR) PayPal: It was a ‘communication breakdown’

(TTR) PayPal: It was a ‘communication breakdown’

We learnt today from our proxy account holder that PayPal Shanghai has contacted him yesterday evening and explained that the freezing of our PayPal donation account was a ‘communication breakdown’ and that the account has been ‘unfrozen’. According to Mr Pan, it was a Service Manageress that had contacted him and she had also apologized for the inconvenience caused and assured him that it would not happen again. Earlier last week, a representative from the Hoffman Agency had also contacted us expressing concerns over the freezing of our account due to ‘PayPal cannot be used for collecting donations’ and assured us that the matter had been highlighted to PayPal Singapore. We understand that the Hoffman Agency is the official PR firm for PayPal Singapore. In any case, as of today, 14th June 2011 @ 1200 hours, a total of US$1699.00 were refunded to readers who had filed a di...

Full article: http://www.temasekreview.com/2011/06/14/paypal-it-was-a-c...

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