12 Dec '12, 8am

BlackBerry opens Expert Center in Singapore - ZDNet

BlackBerry opens Expert Center in Singapore - ZDNet

BlackBerry Expert Center frontage SINGAPORE--Research In Motion (RIM) has launched its first BlackBerry Expert Center (BEC) here as part of efforts to step up customer service ahead of the upcoming launch of its operating system, BlackBerry 10 . Singapore is the second country in Asia to have a dedicated after-sales service center after Indonesia, which currently has 56 BECs since its rollout there in 2009. Other handset makers such as Samsung currently have centers offering similar services in Singapore. "This is something we've been asked to do for quite a while," said Charles Dufourcq, country director for Singapore at RIM. He added this was part of the company's bigger initiative to revamp the brand's operational model. "Singapore is really important for us. This is a step to BlackBerry 10, to the future of RIM , our commitment to our customers, our new operational mod...

Full article: http://www.zdnet.com/sg/blackberry-opens-expert-center-in...

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