31 Jul '17, 8pm

Faced with huge demand, Amazon books taxis to fulfil orders

SINGAPORE — Confronted with a deluge of orders, Amazon’s Prime Now service has resorted to booking taxis — on top of tapping freelance drivers — to make deliveries. Transport operator ComfortDelGro, which has the largest fleet here of almost 16,000 taxis, confirmed bookings through its call centre by Amazon Prime. “They operated like any normal taxi bookings with at least one passenger on board each taxi,” ComfortDelGro group corporate communications officer Tammy Tan told TODAY. Trans-Cab, the second-largest operator here with more than 4,400 taxis as of May, said it has not heard about its drivers taking such bookings, but was open to the arrangement “as long as drivers are able to make an income out of it”. SMRT Taxis, Prime Taxi and HDT Singapore Taxi did not respond to TODAY’s queries by press time, while Premier declined comment. On Friday, TODAY reported that freela...

Full article: http://www.todayonline.com/singapore/faced-huge-demand-am...

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