31 May '18, 3am

It ain't easy getting this news release out, but was it worth it?

It ain't easy getting this news release out, but was it worth it?

Singapore, 25 May 2018 – As omnichannel retailing becomes the new reality, Funan is racing ahead to become Singapore’s first online-and-offline (O&O) shopping mall integrating online, offline, data and logistics aimed at empowering retailers’ omnichannel strategy and transforming the customer experience. Owned by CapitaLand Mall Trust and managed by CapitaLand, Funan today unveils its digital blueprint encompassing customer analytics comprising transaction and demographics data, robotic automation that includes Singapore’s first deployment of automated guided vehicles (AGVs) and robotic arm in a retail setting, and a 24-hour click-and-collect drive-through supplemented by warehousing facilities within Funan. Mr Wilson Tan, CEO of CapitaLand Retail, said: “As smartphones change the way people shop and socialise, the design and operations of retail space must be reimagined t...

Full article: https://www.capitaland.com/international/en/about-capital...

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