18 Oct '16, 3am

Just got the keys and have some things to ask about your new flat? Get help at the Building Service Centre (BSC):

Within the 1-year DLP You can report the items that require rectification to your Building Service Centre (BSC). If the BSC has ceased its operations, you can submit a maintenance request online. Arrow down icon Building Service Centre (BSC) We welcome you and your family to your new HDB home. To assist you, we have opened a temporary BSC within walking distance from your home. Full-time Customer Relations Officers and technical staff will be there to attend to your queries and feedback. Time Frame It is necessary to inspect your new flat once you have collected your keys. Any items that require rectification should be reported before either of these: 7 days of receiving the keys Commencing renovation work Rectification Procedure Following your report, the BSC will arrange to: Inspect your flat with you Assign contractors to carry out the rectification Completion of Rectif...

Full article: http://www.hdb.gov.sg/cs/infoweb/residential/living-in-an...

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