25 Mar '17, 2am

@Buss_Carlos

has a new guest service associate and it comes in the form of a robot. AURA the relay robot is Singapore's first front-of-house autonomous service delivery robot in the hotel industry. AURA helps to optimise operations, boost productivity and lift guest experiences to a new level. "As we innovate with technology and robotics, we must never forget that human touch and hospitality lie at the core of a hotel experience. AURA frees our time to allow us to be more engaged with guests at a deeper level," said Ms Anne Chong, Director of Marketing Communications at M Social Singapore. Developed by Savioke, AURA is the first deployment outside of the US, who works alongside people in busy environments. As described by Savioke CEO Mr Steve Cousins, "You put something in AURA, the Relay Robot tells her where to go, and she will go there to deliver it, and then return to her docking s...

Full article: http://www.cdl.com.sg/citynews/jan2017/luxestyle_2.html#....

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