30 Oct '17, 12pm

Admin Support (Call Centre - Tier 2) - Chinese speaking job at Traveloka Sdn Bhd Malaysia

Traveloka is the largest flight and hotel booking service in Indonesia. Currently, we are expanding the business through Asia and target to be top 3 online travel agency in the near future. We providing to our customers' wide selections of the cheapest hotel rates and tickets for domestic and international flight. We are looking for candidates from different areas of expertise such as Customer Service, Digital Marketing, Market Management and many more. (Refer to https://www.traveloka.com/en-my/careers) Responsibilities The Admin Support Agent executes activities related to payment and flight / hotel voucher issuance. This team verifies customer payment which fall out of the normal workflow and issues the hotel vouchers or airline tickets, as well as processing refunds. Secondly, the team works to resolve customer cases related to issues with the hotel once the customer ar...

Full article: http://startupjobs.asia/job/34116-admin-support-call-cent...

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